Delivery Manager

Location: MOD Lyneham, Wiltshire
Contract: Permanent, Full-Time
Salary: Up to £48,000

About the Role

Sphere Solutions are working with a reputable facilities management contractor who provide essential property maintenance and asset management services to the UK’s defence sector.

They are seeking a Delivery Manager to oversee the operational delivery of repairs and maintenance services across the MOD Lyneham estate.

This role will play a key part in ensuring service performance, compliance, and customer satisfaction, while driving continuous improvement across teams and processes.

Responsibilities

As Delivery Manager, you will take ownership of day-to-day service delivery, ensuring that performance, budget, and compliance objectives are met.

This will include managing both planned and reactive maintenance operations, and ensuring resources are effectively deployed.

Duties include:

• Lead a team of Responsive Supervisors and their direct labour force, ensuring consistent delivery of high-quality, value-for-money services.
• Oversee subcontractor performance, ensuring compliance, safety, and best value across all works.
• Manage delegated budgets, monitor costs, and maintain commercial control through regular analysis and reporting.
• Drive operational improvements by reviewing systems and processes to increase efficiency and service quality.
• Take ownership of complex repairs and ensure effective communication with clients, customers, and key stakeholders.
• Monitor and report on performance data, KPIs, and trends, providing insights for senior management and continuous improvement initiatives.
• Promote a culture of accountability and professional development through regular one-to-one meetings and performance reviews.
• Ensure all operations are carried out safely and in full compliance with statutory and company health & safety requirements, including Legionella and Asbestos responsibilities (training provided).

About You

The ideal candidate will have:

• A background in repairs and maintenance, facilities management, or construction operations.
• Proven experience managing multi-disciplinary teams and subcontractors in a reactive maintenance or housing maintenance environment.
• A strong understanding of health and safety, compliance, and s