Customer Care Coordinator

Job Details

Location: Exeter, Devon
Job Type: Permanent
Salary: £26000 - £28000
Sector: Customer Service, Customer Care, Customer Service Coordinator, New Build Housing
Contact: Kalina Quelch
Contact Email: [email protected]
Contact Phone: 01752 421888
Start Date: ASAP
Expiry Date: 31/04/2024
Job Ref: 13722CCE


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Customer Care Coordinator


Permanent – Full-time

Sphere is seeking a dedicated and detail-oriented Customer Care Coordinator to join our client’s team based in Exeter.

Reporting to the Regional Managing Director you will be responsible for providing exceptional customer service to customers of newly built housing developments and provide a variety of administration support. This role will involve coordinating and managing all aspects of customer care, including handling inquiries, resolving issues, and ensuring customer satisfaction.

Key Requirements:

  • Previous experience in customer care or a similar role, within the housing or construction industry, ideally.
  • Knowledge of NHBC standards and regulations advantageous
  • Valid driving license as some occasional travel to sites across the South West region.
  • Strong communication and interpersonal skills t
  • Excellent organisational abilities and attention to detail
  • Proficiency in Microsoft Office applications and other CRM databases
  • Ability to work independently and as part of a team in a fast-paced environment.

On Offer

  • Salary circa £28,000 depending on experience
  • 26 day holiday + bank holidays
  • Private medical insurance
  • Pension matched up to 5%
  • Bonus (discretionary)

To Apply:

For an informal discussion please call Kalina on 01752 421888 or click the inviting red button in the upper right-hand corner to apply and embark on this journey with us!

Sphere Solutions are a market leader in the Southwest & Wales construction recruitment sector. With offices in St. Austell, Plymouth, Bristol, Cardiff, Swansea and Southampton.

We pride ourselves on building long-term relationships with local, regional and national contractors, developers and consultancies and offer a bespoke, discreet and professional service delivered by highly experienced consultants.


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Title:- Customer Care Coordinator
Location:- Exeter, Devon

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