Multi Skilled Technician

I am working with a regional house builder to recruit an experienced Customer Care/Multi-Skilled Technician.

• Permanent
• Full Time
• Devon, Cornwall & Somerset

You will be delivering aftercare & defect management on new-build housing developments across Devon, Cornwall & Somerset.

Reporting to the Customer Service Manager, you will perform all maintenance and repairs to newly built and owned properties, ensuring the best care and service is provided to new homeowners throughout their aftercare period.

Key responsibilities:

• Taking direction from the Customer Care Manager, ensuring all appointments are attended on time.
• Ensure the property is adequately protected before the commencement of works, including PPE and overshoes. Take relevant photographs confirming protection, before and after work and report on completion of works via email.
• Review your diary and ensure that workload is allocated appropriately, ensuring work can be completed right the first time in the time allowed and resolved promptly.
• As and when required carry out inspections of reported defects and issue a full report with photographs.
• Report any repetitive defects on active and non-active sites to the Customer Care Manager to discuss with the Commercial/Technical Director
• Ensure that Health and Safety is followed, and site regulations are followed.

To be successful in the role, we are looking for:

• Comprehensive knowledge of construction, and housebuilding & trades e.g. Painting, Decorating, Plastering, Carpentry and Joinery
• Excellent interpersonal skills and ability to deal with customers in a friendly and professional manner,
• Able to work as part of a small team with established processes and procedures.
• Ability to work independently, prioritise work and take initiative.
• Works well under pressure/in a fast-moving environment.
• Driving license.
• Must be willing to travel to sites across Devon, Cornwall & Somerset.

Package:

• A competitive salary of up to £34,000per annum
• Company Van, fuel card, tools, uniform & work phone
• 25 days annual leave PLUS bank holidays
• Pension contribution

For an informal discussion please call Abbie 0773 655560 or use the red button to apply online.

Sphere Solutions is a market leader in the Southwest & Wales construction recruitment sector, with offices in Truro, Plymouth, Bristol, Taunton, Gloucester and Cardiff.

We pride ourselves on building long-term relationships with local, regional, and national contractors, developers, and consultancies. We offer bespoke, discreet, and professional service delivered by highly experienced consultants.