Service Manager – Plant Hire / Construction Equipment

Location: Launceston
Salary: Circa £40,000
Contract Type: Permanent

About the Company

We are working with a well-established plant and machinery supplier serving construction contractors and domestic clients across the South West. Providing a wide range of equipment such as excavators, dumpers, loading shovels, and other plant machinery, the business has built a strong reputation for reliability, customer service, and high-quality maintenance support.

The Role

An exciting opportunity has arisen for an experienced Service Manager to lead a busy depot service operation. You will oversee the servicing, maintenance, and repair of a diverse fleet of plant equipment, ensuring machinery is safe, compliant, and available for customers across the region.

You will also lead and develop a team of engineers while driving service performance and customer satisfaction.

Key Responsibilities

• Manage the day-to-day operations of the service department and workshop
• Oversee maintenance and repair of plant machinery including excavators, dumpers, and loading shovels
• Plan and coordinate servicing schedules, breakdowns, and fleet availability
• Lead, motivate, and develop a team of engineers and technicians
• Maintain high standards of health & safety and workshop compliance
• Manage parts inventory and ensure effective stock control
• Build and maintain strong relationships with customers across the South West
• Identify opportunities to upsell servicing and maximise service revenue
• Work closely with hire and sales teams to optimise fleet utilisation
• Ensure accurate financial procedures and reporting

Requirements & Experience

• Strong mechanical knowledge of plant or construction machinery (or similar)
• Previous experience as a Service Manager, Workshop Manager, or Senior Engineer
• Background in plant hire, construction equipment, or heavy machinery
• Proven leadership experience managing teams
• Strong organisational and planning skills
• Commercial awareness and customer-focused approach
• IT literate with experience using service/workshop systems

Benefits

• Salary circa £40,000
• Company pension
• On-site parking
• Stable, long-term role within a growing regional business

Apply

To apply, please follow the instructions provided or call Cat or Abbie on 01752 421888 for a confidential chat.

Our Commitment to Inclusion

As a recruitment agency, we are committed to promoting inclusive opportunities on behalf of our clients. We welcome applications from individuals of all backgrounds, including those from under-represented communities. If you have a disability, are neurodivergent, or require adjustments during the recruitment process, we’ll work with you and the client to ensure a fair and supportive experience. We aim to represent employers who foster respectful, inclusive, and collaborative workplaces — regardless of age, gender identity, sexual orientation, ethnicity, or background.